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Privacy and security

Protecting your personal information is extremely important to us. At Performance Bégin, we apply these three fundamental principles:

  • We will not ask you for your personal information unless we really need it.
  • We will not share your personal information with anyone, except to meet legal obligations, improve our products and services or protect our rights.
  • We treat your personal information with the highest standards of confidentiality and security.

Performance Bégin respects your right to privacy and shares your concerns about the security of the data you submit to Performance Bégin through its Web site currently available at The following statement (the "Privacy Policy") sets forth Performance Bégin's guidelines for protecting the information you provide to Performance Bégin during your visits to the Site.

The Site is owned, operated and managed by :

Performance Bégin
3688 Rue de l'Hêtrière,
Saint-Augustin-de-Desmaures, QC G3A 2L8

Privacy Officer: Saunia Sancartier

What information about me will Performance Bégin collect and how will it be used?


We will only collect your personal information if you consent to provide it to us. Performance Bégin will not disclose, rent or sell information about its members or other users of its site to third parties for purposes other than those specified in this privacy statement.

Before using certain features of the site, you will be required to complete a registration form and agree to our terms and conditions. During registration, you will be asked to provide personal information such as your name and e-mail address. Performance Bégin does not knowingly collect information from children under the age of 13. If Performance Bégin or an outside service provider asks you to provide a date of birth to order a particular product or service, you will not be able to enter a date of birth that would identify you as being under 13 years of age.

On the site, you will have several other opportunities to communicate information about yourself to Performance Bégin, including information about your company, your name, your postal code and your e-mail address. If you choose to provide Performance Bégin with personal information, we may store it and use it for internal research or other marketing purposes, such as sending you e-mails about special promotional offers or other programs that may be of interest to you. If you request to be included in the Performance Bégin newsletter mailing list when you register, we will use your e-mail address to send you updates and news about Performance Bégin. You can have your name removed from our mailing list by modifying your profile or by writing to Performance Bégin will not disclose, rent or sell your information to any other company for purposes other than those specified in this privacy statement.

When you visit the site, a cookie will be stored on your computer. Generally, cookies work by assigning a unique number to your computer and can only be used on the Performance Bégin site. Our cookies do not contain any personally identifiable information; we use them to provide personalization and other features, to store your member ID and to track your shopping cart. We may also use cookies to facilitate the presentation of content that matches your interests. In addition, once you have entered your member ID and password during a session on the Performance Bégin application, we will save them so that you do not have to re-enter them during that session. Most browsers automatically accept cookies, but you can usually prevent this by changing your browser options. By refusing cookies, you may not be able to access certain features of the site. Performance Bégin may use your Internet Protocol (IP) address to identify you, administer the site and help diagnose problems with our server.

Like most ordinary Web servers, this site's server uses log files to collect IP addresses, browser types, Internet Service Providers (ISPs), referring and exit pages, platform types, dates and times, and number of clicks. This data is used to analyze trends, administer the site, track users' movements around the network and gather general demographic information about site usage. IP addresses and other data are not linked to personally identifiable information. Performance Bégin also uses Google Analytics to compile site statistics and study user behavior.

You may provide Performance Bégin with personally identifiable information in an e-mail containing information or questions about Performance Bégin products and services. We will use this information to identify you as a Performance Bégin customer and to respond to your e-mail. We will only use the information to solve the problem described in the e-mail. Performance Bégin never sells e-mail addresses. To have your personal information changed or to request that it be deleted, please write to

Your personal information will be disclosed to a third party by Performance Bégin only if we :

  • have obtained your consent;
  • are required to do so by law, court order or subpoena;
  • discover that you have violated our terms and conditions or any of our policies or usage guidelines for a particular product or service;
  • believe we must do so to prevent, investigate, detect or prosecute criminal offences or attacks on the technical integrity of our site or network;
    to protect the rights, property or safety of Performance Bégin or its employees, users of its Web sites, or the public;
  • need to do so in order to process your order for products or services. In order to secure your transactions, Performance Bégin entrusts the processing of your credit card information to a specialized company for the purposes of your orders; this company will not retain, disclose, store or use your identifying information for any other purpose.

Information about you and your use of the Site may be combined with other information collected on the Site or used in a way that does not identify you. We may use this aggregated or statistical data to improve the quality of the site or for other purposes we deem appropriate.

How does Performance Bégin protect the data I transmit to its online store?

In compliance with industry standards, the site uses SSL technology to encrypt personal information such as your name and address, as well as sensitive information such as your credit card number. Performance Bégin entrusts the hosting and security of its site to Everleap, a leader in online security and site verification.

How can I make sure my security measures are working properly?

To ensure that these measures are effective in preventing unauthorized access to your confidential information, we recommend that you familiarize yourself with your browser's security features. We recommend that you use a secure browser when submitting credit card or other personal information to the site. Please note that if you do not use an SSL-compatible browser, your data may be intercepted. Performance Bégin assumes no responsibility for compromised data intercepted while using an unsecured browser.

Most browsers have a feature that alerts you when a communication changes from secure to insecure, when you receive invalid credentials from a site you are communicating with, or when you send information over an insecure connection. Performance Bégin recommends that you activate these browser functions, which help to secure your communications. You can also monitor the URL of each site you visit (secure URLs begin with "https://" rather than "http://"), as well as your browser's security symbol (e.g. an open or closed padlock in Netscape, or a complete or incomplete key in Internet Explorer), to see whether you are communicating with a secure server. You can also view the security certificate details of the site to which you are connected. Performance Bégin encourages you to do this to check the validity of the sites you're accessing, so that your communications are secure.

What should I do if my credit card company determines that fraudulent charges have been made to my account?

If your credit card company determines that fraudulent charges have been made to your account as a result of using your card on the site, and holds you responsible for these charges, please contact Performance Bégin immediately. To do so, write to or send a letter to the following address

Performance Bégin
3688 Rue de l'Hêtrière,
Saint-Augustin-de-Desmaures, QC G3A 2L8

We advise you to carefully read the security and privacy policies of external websites accessible from the site. Each of these Web sites has its own policies and practices regarding data collection, use and disclosure, which we recommend you consult. Performance Bégin is not responsible for the policies and practices of third parties. This policy does not apply to the information practices of Web sites linked to our site. These sites may send their own cookies to users, collect data or solicit personal information.

Does Performance Bégin offer opt-out and opt-in options?

Yes, if you no longer wish to receive emails from Performance Bégin, please follow the unsubscribe instructions contained in each email or write to . Performance Bégin will not provide or disclose its mailing lists or any information about you to any other company or service for promotional purposes. Service-related e-mails (e.g., purchase confirmations) generally do not include an unsubscribe option, as they are necessary for the delivery of the services ordered.

What should I do if the information I have already provided has changed?

To have incorrect information corrected, amended or deleted, please write to We will respond to your request within 7 to 10 business days.

Changes to privacy policy

If Performance Bégin makes any changes to the terms of this policy, the changes will be promptly posted on the site. If we decide to change this policy, we will post the changes in the revised policy and in other places we deem appropriate, such as on the Site, for a period of time we deem appropriate, so that you are aware of what information Performance Bégin will collect, how it will use it, and under what circumstances, if any, it will disclose it. Performance Bégin reserves the right to modify this policy at any time; please review it frequently. In the event of a business transaction involving the acquisition of some or all of Performance Bégin's assets, we will notify you as described above.

Disclaimer of liability

Despite Performance Bégin's ongoing efforts to protect your personal information, no data transmission over the Internet is 100% secure, and we cannot guarantee the security of any information you transmit to us. The transmission of personal information involves risks that you assume.

How to contact us

We welcome your questions and comments about security and privacy at

Last update: September 19, 2023